Before I was a mom, I worked at Nordstrom.
Before I was a Realtor- I worked at Nordstrom.
I am very thankful for the customer service emphasis and training I recieved from years of working at Nordy's!
Working with the public and doing retail is a very tough job. There were thousands of opportunities to be short, rude, and impatient with customers, but that is not how things are done at Nordstrom.
I started there in 1978, and I can honestly say the experience in "self control" and even longsuffering did me alot of good. The hours were very difficult, and yet we were expected to be on our toes and courteous at all times.
When you felt like telling someone off- a rude customer- you learned self restraint.
We took returns with a smile and picked up after messy customers day in and day out and were expected to have a great and positive attitude- regardless.
CUSTOMER SERVICE was constantly drilled into us, and rightly so. When you give cheerful service- your day goes better too!
I feel working for Nordstrom (and after that I was an area rep for a fragrance company ) laid a great foundation for my real estate career. My clients are very important to me, and I truly want to give them the best possible service!
It has helped me alot with my buyers and sellers to realize that my clients could go elsewhere- and they will if I am not dedicated to serving them well!
I still love shopping at Nordstrom! I just to be on the other side of the register. Much to my hubby's dismay!
(YES, I have the bumper sticker" I'd rather be shopping at Nordstrom!) www.nordstrom.com
BethAnn Long ~ Spokane Realtor- Coldwell Banker Tomlinson South Inc.
509-362-4607
...there's no place like your home!
